Find answers to the most common FitMi issues below. If you don’t see your particular issue, please give us a call at 1-800-593-5468 and we’ll be happy to help!
The RehabStudio game crashes when I click on “Begin” in the exercise selection screen.
This is a known issue on some Windows computers that has been fixed in the latest version of our software.
If you experience this issue, simply give us a call or message us and we will send you a link to download the latest version of RehabStudio.
I don’t know how to set up my FitMi.
If you need help setting up the device, please watch the setup video that walks you through everything from start to finish.
If you’re still having trouble, please give us a call at 1-800-593-5468 and we will be happy to walk you through it.