Flint Rehab's Guarantee
Love Your Device or Your Money Back
The extended 60 day money-back guarantee starts now! Starting November 23, all orders placed now through December 2022 will qualify for an extended 60-day guarantee period.
30-Day Money Back Guarantee:
- If you are not 100% satisfied with your purchase, you can return your item(s) for a full refund within 30 days of delivery.
- We guarantee all our products to be free from manufacturing defects and will replace any defective device, with normal wear and tear, for a full year from the date of purchase.
- For replacements or exchanges due to manufacturing defects, you never pay the cost of shipping, even for international orders. We want to make sure you are 100% satisfied with your purchase.
- Extended warranties can be purchased to extend your coverage for an additional two years (3 years total). Contact our customer service center for more information on extended warranties at 1-800-593-5468.
- We are happy to replace items that are defective or damaged within your warranty period, free of charge. That includes free shipping both ways for all countries.
- For international exchanges unrelated to warranty (e.g. changed mind, ordered the wrong size), shipping is paid for by you. Please see our MusicGlove sizing chart to ensure your most accurate fit.
- To initiate an exchange, simply send us an email to [email protected] or call us at 1-800-593-5468.
- Returns initiated within 30 days of delivery qualify for a full refund.
- Return shipping is free within the continental US. For international orders (plus Hawaii and Alaska), you pay the return shipping.
- Once your device arrives in our facility in like-new condition, your refund will be processed. It may take up to 3-5 days for the refund to show on your credit card or other method of payment.
- If the item is not in like-new condition, there is a $99.99 restocking fee (rare).
The entire team at Flint Rehab is dedicated to making sure that you are happy with your purchase. If you have any questions, or would like a free consultation, please give us a call at 1-800-593-5468.