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Flint Rehab's Guarantee
Love Your Device or Your Money Back
In response to the COVID-19 pandemic: All purchases will be covered by a 60-day money-back guarantee until further notice (compared to standard 30 days). We want to provide you with adequate time to use the device before making a final commitment.
30-Day Money Back Guarantee:
- If you are not 100% satisfied with your purchase, you can return your item(s) for a full refund within 30 days of delivery.
Quality Guarantee:
- We guarantee all our products to be free from manufacturing defects and will replace any defective device, with normal wear and tear, for a full year from the date of purchase.
- Extended warranties can be purchased to extend your coverage for an additional two years (3 years total). Contact our customer service center for more information on extended warranties at 1-800-593-5468.
Exchanges
- We are happy to replace items that are defective or damaged within your warranty period, free of charge. That includes free shipping both ways for all countries.
- To initiate an exchange, simply send us an email to [email protected] or call us at 1-800-593-5468.
Returns
- Returns initiated within 30 days of delivery qualify for a full refund.
- Return shipping is free within the continental US. For international orders (plus Hawaii and Alaska), you pay the return shipping.
- Once your device arrives in our facility in like-new condition, your refund will be processed. It may take up to 3-5 days for the refund to show on your credit card or other method of payment.
- If the item is not in like-new condition, there is a $99.99 restocking fee (rare).
The entire team at Flint Rehab is dedicated to making sure that you are happy with your purchase. If you have any questions, or would like a free consultation, please give us a call at 1-800-593-5468.
